Returns & Exchanges

At Superdry, we want you to be fully satisfied with your purchase, which is why we offer a hassle-free 28-day return policy for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your fashion updates are completely risk-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is unworn.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized drop-off point and keep your receipt; we will process your refund within 7-10 business days of receipt.